At Texas Steakhouse, we’re serious about making the guest experience great. Our online guest feedback survey plays a vital role in helping us find ways to better serve you, and now we’re giving you a chance to win a $500 Gas Card by taking just three minutes to share your feedback with us.
The next time you enjoy a meal at Texas Steakhouse, visit SteakhouseSurvey.com and enter the survey code printed at the bottom of your receipt. You’ll be asked three short questions about your visit, and then you’ll be automatically entered into our random monthly drawing to win a $500 Gas Card*. If your name is chosen, we’ll also give your server a Gas Card worth $250.
Unlike comment cards or other feedback methods, our online survey, powered by Qore Analytics, allows us to review and reply to every guest right then and there, so if there’s a service issue we can address it and correct it immediately.
Each of our stores receives their own guest satisfaction score based on your feedback, and raising the “Qore Score” has become a point of friendly competition among our team members. Most importantly, Qore gives us a very detailed picture of how we can improve our guest experience – and the more responses we get, the clearer it is.
So the next time you enjoy a meal at Texas Steakhouse, please take a few minutes to tell us how we’re doing. You’ll be entered to win a $500 Gas Card while helping us serve you even better.
We look forward to hearing from you. Good luck!
George Crane, Chief Operations Officer
*No purchase necessary. See complete rules and details at www.SteakhouseSurvey.com.