My husband and I love your restaurant. We eat at your Danville location about two or three times a month because the food is delicious, the staff is friendly and we never leave hungry.

This past Tuesday we both got home from work late, and I was too tired to cook. My husband said he was craving steak, so we decided to treat ourselves to a night out at Texas Steakhouse.

When the server came to take our order, she suggested we try the A.1. Chipotle Ribeye. She told us that A.1. had created a marinade just for Texas Steakhouse, and since my husband I are big fans of chipotle cooking, we both decided to give it a try.

To make a long story short, we loved it, and both of us agreed that it was one of the most flavorful steaks we’ve ever tasted. The chipotle marinade added a lot of flavor, but it wasn’t too spicy.

Anyway, I just wanted to send a note to say thanks for another great meal!

Sincerely,

Molly B.

Danville, VA

Dear friends,

On behalf of all of us here at Texas Steakhouse, I want to invite you and your family to join us as we honor our soldiers for Veteran’s Day.

On Monday, November 12, we’ll be serving free meals to active-duty and retired service members with a valid military ID, and we’ll be giving 10% discounts to family members who join them. We will also be asking guests to add a dollar to their checks for the Wounded Warrior Project, a non-profit organization that provides support to wounded veterans and their families.

The Wounded Warrior Project is a cause that’s very close to our hearts. We’ve enjoyed a long partnership with the organization, and thanks to the generosity of guests like you, we’ve raised over $51,000 for their mission. What’s amazing is that nearly all of that money has been raised one dollar at a time from individual sales of our Grandma’s Shortcake Dessert.

Texas Steakhouse honors the sacrifices made by our veterans and their families. From our annual Letters to the Troops campaign and daily military discounts to the Wall of Heroes displays that stand in each of our restaurants, we want to recognize their service and make sure they know how much we appreciate them. So please join us on Veteran’s Day as we celebrate and pay tribute to our American heroes.

We look forward to seeing you!

Sincerely,

George Crane, Chief Operating Officer

Texas Steakhouse & Saloon

Because strip steaks are so lean, they don’t have a lot of the natural juiciness that more marbled cuts (like Ribeye) have. The juices are where the flavor comes from, so strip steaks need to be cooked carefully to make sure those juices stay inside.

The bone in our Kansas City Strip helps preserve the juices by absorbing a lot of heat, then slowly releasing it into the steak. This helps cook the meat slower, which makes it juicier, more flavorful and keeps it from getting dry. The result is a steak with the firm bite of a strip and the succulence of a Ribeye.

If you’ve never tried a bone-in strip, or if you haven’t had one in a while, come on down and try our new Kansas City Strip. We think you’ll love it.

Charlie, Manager

Texas Steakhouse, Morrisville, NC

Your response was overwhelming.

Thanks to you, our inaugural Letters to the Troops campaign was a huge success, and with the help of an organization called A Million Thanks, we were able to deliver nearly 2,500 messages of support and appreciation to our troops just in time for Christmas.

Today we’re proud to announce the launch of our second Letters to the Troops holiday campaign, and with your help, we plan to send even more letters to military members stationed all over the world.

Getting involved is simple.

The next time you enjoy a meal at Texas, please take a moment or two to write a note of thanks to a soldier. You’re welcome to bring your own card or letter (as long as it’s unsealed), and we’ll provide crayons and paper for the kids to create messages and drawings of their own. When you’re finished, give your letter to your server or drop it in the collection box. If you like, you can even post your message to our Facebook page.

Just make sure to submit your letter by November 30, so we can deliver it to a soldier in time for Christmas.

All of us here at Texas Steakhouse are proud to support our military members, and we believe it is important to recognize the tremendous sacrifices they make, especially during the holidays. Please join us once again as we send another Texas-sized “Thank You” to the courageous men and women who so bravely fight to protect our freedom.

Grandma’s Shortcake

Always a crowd pleaser, our Grandma’s Shortcake is a moist, buttery homemade shortcake topped with vanilla ice cream and freshly sliced strawberries, all smothered in a sweet strawberry sauce.

What’s even sweeter, Texas Steakhouse donates $1 from every sale of Grandma’s Shortcake to the Wounded Warrior Project. And thanks to you, we’ve already raised more than $40,000 – Now that’s a lot of shortcake!

Texas Sundae

A Sundae of epic proportions, this American Classic starts off with a Texas-sized scoop of vanilla ice cream and your choice of chocolate, raspberry or caramel sauce – all topped off with honey pecans and a cherry. Simply irresistible.

Texas Hershey’s Brownie

It’s been said that anything’s good if it’s made of chocolate, and our Texas Hershey’s Brownie is no exception.

It’s a perfectly moist, fresh-baked brownie served warm with a scoop of vanilla ice cream, delivered to your table with a still-melting Hershey’s chocolate bar on top.

When you need a chocolate fix, there’s no better choice.

So the next time your family enjoys a meal at Texas Steakhouse, be sure to save room for dessert – because after all, every great meal calls for a Grand Finale.

Well done: Preparing a flavorful well-done steak is challenging; it must be cooked slowly on low heat to lock in the juices and flavor. Ideally, a well-done steak is slightly blackened on the outside, juicy in the center and brown throughout with no signs of pink.

Medium well: This is a good choice for people who prefer a firm, yet juicy, steak. Steaks cooked medium well should be cooked all the way through, leaving just a hint of pink in the center.

Medium: These steaks are mostly brown throughout with an obvious band of pink in the middle. Medium-cooked steaks offer a great mix of bite and succulence. They’re a popular choice for folks who don’t like a lot of running juices but still want a lot of flavor.

Medium rare: Warm and mostly pink in the middle, medium rare steaks are nice and firm on the outside but very soft and juicy on the inside. If you’re used to ordering medium well or well-done steaks and you want to try something juicier, a medium rare steak is a good place to start.

Rare: Rare steaks have a nice, tight sear on the outside with a warm, red center. They’re extremely juicy, succulent and flavorful. Some shy away from rare steaks because of the bright red color, but there’s no blood in rare steaks, and they’re safe to eat.

So the next time you’re in Texas, why not be a little adventurous and try something new? Whether rare, well done or anything in between, we have the skills – and the grills – to make it taste great.

At the end of last year, Texas Steakhouse launched our first Letters to the Troops campaign, and thanks to you it was a huge success. With the help of a wonderful organization called A Million Thanks, we delivered nearly 2,500 letters of support and appreciation to troops all over the world, just in time for Christmas.

Now, I’m happy to announce our new Letters to the Troops initiative, which will kick off this Saturday as part of our Armed Forces Day celebration. This time around, we plan to deliver all of the letters in time to wish our troops a happy Fourth of July – and we need your help to beat last year’s total.

You can post your message to our Facebook page, or leave it with your server when you dine at any Texas Steakhouse. We even have crayons and an eagle for the kids (and adults) to color and create their own message.

Without a doubt, Letters to the Troops is a very rewarding project for all of us here at Texas. We’re very proud to be a part of this effort, and because many of us have family or friends who’ve served, we understand how important it is to recognize the sacrifices they make.

So please join us this Saturday as we celebrate Armed Forces Day, and help us send a Texas-sized “Thank You” to the brave men and women who serve and protect our country.

Sincerely,

John Madren, District Manager

Texas Steakhouse

The next time you enjoy a meal at Texas Steakhouse, visit SteakhouseSurvey.com and enter the survey code printed at the bottom of your receipt. You’ll be asked three short questions about your visit, and then you’ll be automatically entered into our random monthly drawing to win a $500 Gas Card*. If your name is chosen, we’ll also give your server a Gas Card worth $250.

Unlike comment cards or other feedback methods, our online survey, powered by Qore Analytics, allows us to review and reply to every guest right then and there, so if there’s a service issue we can address it and correct it immediately.

Each of our stores receives their own guest satisfaction score based on your feedback, and raising the “Qore Score” has become a point of friendly competition among our team members. Most importantly, Qore gives us a very detailed picture of how we can improve our guest experience – and the more responses we get, the clearer it is.

So the next time you enjoy a meal at Texas Steakhouse, please take a few minutes to tell us how we’re doing. You’ll be entered to win a $500 Gas Card while helping us serve you even better.

We look forward to hearing from you. Good luck!

Sincerely,

George Crane, Chief Operations Officer

Texas Steakhouse

*No purchase necessary. See complete rules and details at www.SteakhouseSurvey.com.

I’m a general contractor, and my crew stops by Texas Steakhouse for lunch about once or twice a week. They like to give me a hard time because I always order the same thing. The Ribeye Sandwich. In fact, I get it so often, the server doesn’t even have to take my order anymore. She just smiles and asks if I’m getting “the usual.”

One time, one of the guys asked me why I always order the Ribeye Sandwich. I told him it’s because it’s the next best thing to a steak dinner. The sandwich itself is huge, and with a side of Red Bliss Mashed Potatoes, there’s plenty enough food to tide me over until suppertime.

At any rate, on behalf of our whole crew, I’d like to say thanks for everything you do. We love stopping by Texas Steakhouse for lunch because you all always treat us right. We really appreciate it.

Thanks again,

Big Dave

New Bern, NC

Like a lot of folks, I come to Texas Steakhouse for one thing: steak. Mostly I order the New York Strip or the Marshal Dillon Ribeye, but now and then I’ll get the Filet Mignon.

Anyway, my wife and I visited your Beckley restaurant last night, and as soon as we sat down, a server carried a sizzling Iron Skillet past our booth. It looked (and sounded) so good, we didn’t even look at the menu. We both had to try it.

My wife got the grilled chicken skillet, and I ordered the Texas Skillet with the sirloin, grilled chicken and blackened shrimp. Both were great. The meat was seasoned and prepared perfectly, and the vegetables were sautéed just right. Not soggy or overcooked.

Long story short, we might have a new favorite!

I never send these types of emails, but I just wanted to say thanks for doing such a great job. You all really know how to bring the flavor. Keep up the good work!

Sincerely,

Dallas K.