Dear Texas,
Like a lot of folks, I come to Texas Steakhouse for one thing: steak. Mostly I order the New York Strip or the Marshal Dillon Ribeye, but now and then I’ll get the Filet Mignon.
Anyway, my wife and I visited your Beckley restaurant last night, and as soon as we sat down, a server carried a sizzling Iron Skillet past our booth. It looked (and sounded) so good, we didn’t even look at the menu. We both had to try it.
My wife got the grilled chicken skillet, and I ordered the Texas Skillet with the sirloin, grilled chicken and blackened shrimp. Both were great. The meat was seasoned and prepared perfectly, and the vegetables were sautéed just right. Not soggy or overcooked.
Long story short, we might have a new favorite!
I never send these types of emails, but I just wanted to say thanks for doing such a great job. You all really know how to bring the flavor. Keep up the good work!
Sincerely,
Dallas K.
We have stopped at the Beckley, WV location a few times while traveling. The food was very good and we love the military discount. We were disapppointed in the cleanliness of the ladies room and also the silverware. My husband had to ask for four different bundles of silverware before he found a clean fork.
Please do better with those QA issues.
Mary, thank you for visiting this location. We’re very sorry to hear about the restrooms and silverware. If you wouldn’t mind, please visit this link and let our team know the date of the trip and which location you were visiting, too. Leave us your contact information, too, so that we may contact you. http://texassteakhouse.com/contact-us.html